Responding to Trauma in the Workplace with Empathy ft. Katharine Manning

Watch this episode to learn a powerful five-step method to
address trauma in the workplace.





Katharine Manning - author of The Empathetic Workplace - has 25
years’ experience training and consulting on trauma and
victimization, including some of the most notorious cases
including Bernie Maddoff, the Boston Marathon bombing, the Pulse
nightclub and South Carolina church shootings, and the violence
in Charlottesville. In this episode, she unpacks a method to
address trauma in the workplace.





0:00 – Introduction


0:23 – About Katharine Manning


1:19 – How does trauma impact empathy?


2:38 – What does “psychological safety” in the workplace mean?


6:25 – The need for more empathic leaders in organizations
everywhere


7:43 – Manning describes her LASER method


11:18 – How empathic approaches can reduce conflict at work


14:57 – How to manage the emotions of others?


18:20 – A compelling example of how compassion fatigue can
manifest at work


21:13 – How to overcome compassion fatigue?


23:48 – How leaders can adopt empathy as a core value for the
organization


28:40 – The inspiring Maya Angelou quote Manning uses to conclude
her book


30:42 – Manning’s Purposeful Empathy Story





CONNECT WITH KATHARINE


Twitter: https://twitter.com/kl_manning


Instagram: https://www.instagram.com/empatheticworkplace/


LinkedIn: https://www.linkedin.com/in/katharine-manning/


Facebook: https://www.facebook.com/EmpatheticWorkplace/


Author Website: www.katharinemanning.com


Website: www.blackbird-dc.com





CONNECT WITH ANITA


Email purposefulempathy@gmail.com


Website https://www.anitanowak.com/


LinkedIn www.linkedin.com/in/anitanowak


Instagram https://tinyurl.com/anitanowakinstagram


Twitter https://twitter.com/anitanowak21


Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook


Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast





This episode was brought to you by Grand Heron International


REACH THEM AT


Website www.grandheroninternational.ca; www.ghi.coach


LinkedIn
https://www.linkedin.com/company/grand-heron-international/


Facebook https://www.facebook.com/grandheroninternational/


Instagram @Grand_Heron_International


Twitter @GrandHeronIntl


 https://twitter.com/GrandHeronIntl





To watch the video with subtitles:
https://www.youtube.com/channel/UC78vaeHVmoxebZCYtqsKe0A





Video Edited by David Tsvariani