Applied Empathy ft. Michael Ventura Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn how teams can practice empathy to
deepen workplace connections.


Michael Ventura is the author of Applied Empathy. His work
focuses on helping leaders and their teams catalyze change. He
has worked with Google, Nike, Microsoft, the United Nations, and
Obama administration. In this episode, he describes how
businesses can measure empathy through KPIs including retention,
performance, and profitability.


00:00 Introduction


00:23 About Michael Ventura


02:25 Why the pursuit of self-knowledge is important to Michael


04:18 Michael's backstory


07:56 Does empathy enhance or inhibit performance?


10:57 How to overcome barriers to empathy


12:54 How can the design thinking approach improve relationships?


16:03 How to practice "empathic versatility”


18:55 Why high-performing teams use empathy as an accelerant


20:51 Michael responds to empathy cynics


22:53 The positive unintended consequences of the pandemic


26:24 Finding the balance between giving and getting


28:37 Michael Ventura’s Purposeful Empathy story


CONNECT WITH Michael Ventura


LinkedIn https://www.linkedin.com/in/mvmvmv/


Website http://consolidatedeggs.com


CONNECT WITH ANITA


Email purposefulempathy@gmail.com


Website https://www.anitanowak.com/


LinkedIn www.linkedin.com/in/anitanowak


Instagram https://tinyurl.com/anitanowakinstagram


Twitter https://twitter.com/anitanowak21


Facebook Page https://tinyurl.com/PurposefulEmpathyFacebook


Facebook Group https://tinyurl.com/PurposefulEmpathyCommunity


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast


This episode was brought to you by Grand Heron International


REACH THEM AT


Website www.grandheroninternational.ca; www.ghi.coach


LinkedIn
https://www.linkedin.com/company/grand-heron-international/


Facebook https://www.facebook.com/grandheroninternational/


Instagram @Grand_Heron_International


Twitter @GrandHeronIntl


https://twitter.com/GrandHeronIntl


Video edited by David Tsvariani