Empathic Conversations at Work Ft. Shola Kaye Purposeful Empathy Hosted by Anita Nowak

Watch this episode to hear an introvert turned public speaking
expert share tips and tricks to become a super communicator at
work. Shola Kaye is the author of two books and an international
speaker on Empathy at Work, Communication, and Inclusive
Leadership. She’s passionate about helping organisations create
an atmosphere of respect and kindness. In this episode, she
discusses how kindness and inclusion in the workplace enhance
performance and retention. 


00:00 Preview


00:32 Introduction 


00:52 About Shola Kaye


02:21 Shola’s backstory that led her to empathy in the workplace


05:53 How Shola started building confidence at work early in her
career 


08:46 The business case for empathy at work


11:22 The role of empathy in conversations surrounding EDI
(equity, diversity and inclusion) 14:01 The difference between
inclusion and belonging 


16:13 The intersection of empathy, inclusion and communication: A
powerful combination for transformation in the
workplace  


17:54 Strategy 1 for having empathic conversation at work:
Calling in


22:19 Strategy 2 for having empathic conversation at work: NET


26:01 What is Big talk vs small talk?


27:28 The role of empathy when talking about resistance to change


31:54 How to be a DIVA at Public Speaking 


35:27 Big Talk, Small Talk and Everything in Between 


37:10 Shola Kaye’s Purposeful Empathy Story 


CONNECT WITH ANITA


Email purposefulempathy@gmail.com 


Website https://www.anitanowak.com


Buy a copy of Purposeful Empathy
http://tiny.cc/PurposefulEmpathyCA


LinkedIn https://www.linkedin.com/in/anitanowak/


Instagram https://tinyurl.com/anitanowakinstagram


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast


CONNECT WITH SHOLA


Website https://www.sholakaye.com


LinkedIn https://www.linkedin.com/in/sholakaye


SHOW NOTES


Why Some of Us Don't Have One True Calling


A Survival Guide for Leaders


Video edited by David Tsvariani