Why Empathic Leadership Drives Performance Ft. Maria Ross Purposeful Empathy Hosted by Anita Nowak

Watch this episode to learn why empathy does not impede
accountability or performance and how leaders can be empathic
while respecting their boundaries and mental health.


 


Maria Ross is an empathy advocate who believes cash flow,
creativity, and compassion are not mutually exclusive. She is
also the author of The Empathy Dilemma. In this episode, she
describes how leaders can leverage empathy in the workplace to
boost employee engagement - and even joy.





00:00 Preview


00:36 Introduction 


00:54 About Maria Ross


04:13 What’s the business case for empathy?


07:09 Biggest empathy myths


11:18 Reflections from The Empathy Dilemma


12:06 What did Maria learn from leaders perceived as empathic?


15:01 Power of Empathy in a moment


15:38 Maria’s “5 Pillars of Empathy”


19:15 Mental health in the workplace


22:57 What are the limits to empathy?


26:57 How to practice empathic leadership without sacrificing
accountability, performance, or mental health


30:34 Decisiveness is not a barrier to empathy (or the other way
around)


32:18 Can AI become empathic?


36:52 Maria Ross’s Purposeful Empathy story





CONNECT WITH ANITA


Email purposefulempathy@gmail.com 


Website https://www.anitanowak.com


Buy a copy of Purposeful Empathy
http://tiny.cc/PurposefulEmpathyCA


LinkedIn https://www.linkedin.com/in/anitanowak/


Instagram https://tinyurl.com/anitanowakinstagram


Podcast Audio https://tinyurl.com/PurposefulEmpathyPodcast





CONNECT WITH MARIA


Email maria@red-slice.com


Website https://mariaross.com/


LinkedIn https://www.linkedin.com/in/mariajross/


Instagram https://www.instagram.com/redslicemaria/


Podcast https://mariaross.com/podcast/





SHOW NOTES


The Empathy Dilemma


The Empathy Edge


Maria as a guest on Purposeful Empathy





Video edited by David Tsvariani