Clare Muscutt talks with Airship’s Strategic Services Lead, Jennie Lewis about the challenges faced by Women in Customer Experience Technology

Jennie Lewis, Strategic Services Lead at Airship, joins Clare
Muscutt on the Inspiring Women in CX podcast to talk about
navigating the CX tech space as a woman, finding her niche –
understanding not only the technology but the customer
perspective too – and dealing with dismissal by finding her voice
and ‘partnering up’.


 


Key talking points include discussing …


 


The challenges faced by women in tech


Driving customer centricity in SaaS companies 


Applying the principles of Design Thinking


And how to be more customer focused in product-led environments


 


For more information on joining the world’s first online
community for women in Customer Experience, head over to
womenincx.community


 


#womenintech #womenincx #saas