Clare Muscutt talks with Kristin Haynes about human capabilities & the future of employee experience

In episode #508 of the Inspiring Women in CX podcast, Clare
Muscutt talks to Kristin Haynes, the CEO of Senyah Projects,
about…


 


Her experience with Capability Co and their work on the shift
from job titles to innate human capabilities


How the Human Capability Standards are ensuring the workforce of
tomorrow is focused on skills such as innovation, creativity, and
leadership


Teaching young people to focus on their core skills to provide
direction, rather than feeling pigeonholed by traditional
education systems


️ The importance of coaching in leadership and how leaders should
embody vulnerability and courage


The three key levers essential for businesses to succeed and how
they can be adapted for the workforce of the future


 


What are the innate human capabilities that make you effective in
your role? Let us know in the comments below! ️


 


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