Clare talks with Ejieme Eromosele about perfectionism and leading with emotional intelligence

“I experience the world as a black woman; can a white man fully
empathise with that experience? Probably not.”


 


To what extent are we able to empathise with a person who looks
different from ourselves or has a different lived experience from
that of our own?


 


Well, that’s just one of the discussion points raised in the
latest episode of the Inspiring Women in CX podcast!


 


In episode #604 of the Inspiring Women in CX podcast, Clare
Muscutt talks to Ejieme Eromosele, GM, EMEA at Quiq, about…


 


Taking calculated risks, discovering Customer Success as a career
path, and her role in driving digital transformation at The New
York Times


 


Her perfectionism and desire to make her parents proud and the
debilitating impact of this


 


The importance of emotional intelligence and managing your own
emotions and activations as a leader


 


How advances in technology are actually allowing us more time to
‘be human’ and to connect with one another


 


For more information on joining the world’s first online
community for women in Customer Experience, head over to
www.womenincx.community/membership