Why One Small Business Owner Supports Her Employees

The “why” for Evelyne Joan, the owner of Mauro’s Café in West
Hollywood, is not about revenues, Customer Experience (CX), or
Customer Loyalty – those take care of themselves – they’re
strong.  It is about how she cares about her employees and
her community.  There is no doubt that you will be touched
and inspired by the actions Evelyne takes through her supportive
and unselfish motives.  Whether you’re a small business
owner or CEO of a large conglomerate, listen and then stay until
the end of this episode to learn what you can do to begin to
duplicate this win-win-win culture.