The Interview: Rituals Cosmetics

Rituals believes that happiness can be found in the smallest of
things. Inspired by the wisdom and ancient traditions of Asian
cultures, the Dutch-based retailer is passionate about
transforming everyday routines into meaningful Rituals. It’s a
philosophy that extends to the shopping experience within the
physical retail environment.


In an exclusive interview, recorded at Future Stores
2019, host Martin Popplewell meets Rituals Director of
Format and Design, Richard Lems, who extols the virtues of ’slow
retail’, the importance of rituals and explains why the future of
physical retail is bright.