The Special: Has it Clicked?

In this latest episode of ‘The Special’ from The Retail Exchange
podcast, we reflect on key developments in the world of eCommerce
in recent months.


We assess the changes in shopper behaviour, how e-commerce
playbooks have had to be reinvented, and the challenges that
retailers and brands face to maximise sales during 2020’s crucial
‘Golden Quarter’ at a time when a growing number of consumers are
buying what we need with a click.