The Interview: Unilever, Chief Customer Officer Claire Hennah

in this special episode of The Interview Series, as we look ahead
to Retail Week 2022 later this month, host Karl McKeever sits
down with in conversation with Unilever Chief Customer Officer
Wellbeing, Beauty and Digital Commerce, Claire Hennah.


When it comes to how consumers goods companies go to market,
digital is changing everything.


Claire joins us to explore the importance of adapting portfolios,
so they are fit for ecommerce; the secrets to gaining share of
category sales on the digital shelf; and to discuss her role on
the Retail Week Live 2022 Advisory Board. We also talk to Retail
Week Live Programme Director Hannah Tovey to find out what this
year’s event has in-store for those thinking of attending, and
the big themes that will be discussed by those taking to the
stage at Retail Week Live 2022.