The Interview: Boots UK, Chief Information Officer Rich Corbridge

In this episode, host Karl McKeever is joined by Boots UK
CIO Rich Corbridge and Director of IT – Customer and Category,
Jennifer Duffy.


A staple UK health and beauty retailer, Boots has been
hugely successful in its transition to 
e-commerce, particularly during the pandemic. As a brand
with strong roots in brick and mortar, the retailer continues to
tackle the challenges of merging both experiences for their
customers.  


We explore the digital initiatives that the retailer has
recently spun up to continue offering services to
customers; the importance of speed of adaptation; how its
omnichannel approach is helping to build a digital ecommerce
experience for the future; and why this initiative is so
fundamental to their tech talent acquisition, retention, and
development strategy.


Recorded at Retail Week Live
2022