The Special: US Retail

The Special: In this episode of The Special,
host Karl McKeever is joined in our Manhattan studio by Laura
Lewi, associate and senior designer at global architecture and
design practice CRTKL, calls into our studio for a discussion
about the importance of reimagining physical retail for our new
reality. We speak to Neil Saunders, retail analyst and managing
director of GlobalData Retail in Arizona about the current state
of US retail, consumer confidence, and outlook for Q4. Plus:
we’re joined by Aimee Grandfield, head of insights at retail
display specialist arken P-O-P International to talk beauty
retail, following her own recent visit in New York.


Seeing images from afar of an empty Times Square, a dark Madison
Square Garden, or shuttered Fifth Avenue storefronts during the
pandemic was as eerie as it is disheartening. People have filled
the streets (and stores) once more, but this doesn’t mean that
retail is out of the woods just yet. 


So, what must retail do to give people reasons to shop in stores,
and how will new thinking in store design pave the way for how we
consider customer experience in the future?


Presented by Attentive. Driving retail sales with text message
marketing.