Voice-first user testing with Sam Howard

In this episode, we're talking about voice first user testing,
why it's so imperative and how you can get started doing your own
voice user testing.



Why voice first user testing?




Although usability testing graphical user interfaces is as common
as a trending tweet, it's a seed that’s yet to be greatly sewn in
the world of voice. There are many services that will provide
technical testing, but those specifically offering voice first
user testing in person with real users are few and far between.
Enter, Userfy.


Whether you create Alexa Skills, Google Actions or any other
voice user experience, this episode will help you make sure that
your voice user interface (VUI) works for the people that use it
through teaching you how to approach a voice-based user testing
project.


We’ll cover things like:





The current state of user research in the voice industry

Why is usability testing important?

What kind of users should you test with?

User testing processes and planning

How to approach a voice-first testing project

Validating assumptions

The difference between graphical and voice user testing

What tools and equipment you need




Introducing Sam Howard




Our guest is Sam Howard, co-founder and Director of user research
agency, Userfy, which specialises in user testing. Sam has a PhD
in Human-Computer Interaction and a degree in Psychology. That,
mixed with a love of technology and a passion for helping people,
puts Sam at the forefront of the user research field.



Links:

Sam Howard on Twitter


Userfy website


Userfy on Twitter


Sam's 'Usability challenges facing voice-first devices' article


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