All about Voysis and the GUI to VUI transition with Brian Colcord

We’ve covered plenty of voice first
designand developmenton this podcast. Well, that’s what the
podcast is, so we’re bound to! Most of what we’ve discussed has
largely been voice assistant or smart speaker-focused. We haven’t
covered a huge amount of voice first application in the browser
and on mobile, until now.



Mic check

You’ll have noticed the little mic symbol popping up on a number
of websites lately. It’s in the Google search bar, it’s on
websites such as EchoSim and Spotify are trialing it too. When
you press that mic symbol, it enables your mic on whatever device
you’re using and lets you speak your search term.


Next time you see that mic, you could be looking at the entry
point to Voysis.


On a lot of websites, that search may well just use the website’s
standard search tool to perform the search. With


Voysis, its engine will perform the search for you using its
voice tech stack.


That means that you can perform more elaborate searches that most
search engines would struggle with. For example:
“Show me Nike Air Max trainers, size 8, in black, under $150”




Most search engines would freak out at this, but not Voysis.
That’s what it does.


Of course, it’s more than an ecommerce search tool, as we’ll find
out during this episode.



In this episode

We discuss how approaches to new technology seem to wrongly
follow a reincarnation route. Turning print into web by using the
same principles that govern print. Turning online into mobile by
using the same principles that govern the web. Then taking the
practices and principles of GUI and transferring that to VUI. We
touch on why moving you app to voice is the wrong approach.


We also discuss:


Voysis - what it is and what it does

Getting sophisticated with searches

Designing purely for voice vs multi modal

The challenge of ecommerce with a zero UI

The nuance between the GUI assistant and voice only
assistants

How multi modal voice experiences can help the shopping
experience

Making the transition from GUI to VUI

The similarities between moving from web to mobile and from
mobile to voice - (when moving to mobile, you had to
think about gestures and smaller screens)

Error states and points of delight

The difference between designing for voice and designing for
a screen

Testing for voice

Understand voice first ergonomics


Our Guest

Brian Colcord, VP of Design at Voysis, is a world-leading
designer, cool, calm and collected speaker and passionate sneaker
head.


After designing the early versions of the JoinMe brand markings
and UI, he was recruited by LogMeIn and went on to be one of the
first designers to work on the Apple Watch prior to its release.


Brian has made the transition from GUI to VUI design and shares
with us his passion for voice, how he made the transition, what
he learned and how you can do it too.



About Voysis

Voysis is a Dublin-based voice technology company that believes
voice interactions can be as natural as human ones and are
working intently to give brands the capability to have natural
language interactions with customers.



Links




Check out the Voysis website


Follow Voysis on Twitter


Read the Voysis blog


Join Brian on LinkedIn


Follow Brian on Twitter


Listen to the AI in industry podcast with Voysis CEO, Peter
Cahill


Read Brian's post, You're already a voice designer, you just
don't know it yet

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