How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

How Scotiabank uses conversational AI, with Fabio Sarti, Sr. AI/ML Product Manager, Scotiabank

Fabio Sarti joins us and talks about how Scotiabank is using conversational AI
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The future of AI-powered customer experience.

Beschreibung

vor 3 Jahren

Learn how Canada’s largest bank is approaching conversational
automation, as we step through the journey into creating the
Scotiabank digital assistant, with Fabio Sarti, Sr. AI/ML Product
Manager.


Fabio joins us to share everything from use cases and channels to
technical implementation to privacy and early results achieved
since launching its assistant in May.


Hosted on Acast. See acast.com/privacy for more information.

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