3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai

Explore the transformative power of conversational AI and large
language models (LLMs) in creating personalized and seamless
retail experiences. In this podcast, we’ll explore three use
cases where AI is impacting the retail customer and employee
journey.


The traditional shopping cart is dead. In today's digital world,
customers expect a more connected and personalized shopping
experience. This means that businesses need to go beyond the cart
and focus on creating a seamless and engaging experience that
meets the needs of their customers.


Join Gopi Polavarapu, Sr. VP at Kore AI as he shares insights
into leveraging AI solutions, such as ChatGPT, to create
immersive, personalized customer journeys from online to brick
and mortar, customer experience to employee experience.


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