Customer journey analytics with Tim Friebel

Customer journey analytics with Tim Friebel

Tim Friebel joins us as he shares insights into customer journey analytics
Podcast
Podcaster
The future of AI-powered customer experience.

Beschreibung

vor 2 Jahren

Tim Friebel is the Global Experience Transformation Lead at
Genesys and brings a wealth of experience in customer journey
analytics; a crucial and underserved element of conversational
automation. Tim joins me to share the insights and tips that'll
help you understand your customers better and improve customer
experience using customer journey analytics.





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