Agony Agent Roundtable #1

A few months ago we reached out to conversation designers to ask
what challenges they struggle with. The idea had come from a
conversation with Ilana Meir at Unparsed, who thought an ‘agony
aunt’ for Conversation Designers could be useful and fun, just
like Dear Abby helps people with personal problems. 


Why would we want that? Well, this role isn’t well defined. We
have some trailblazers in the industry to inspire us, and we have
some great books and courses, but still there’s a lot of
questions that a conversation designer might not be able to
answer. Someone may be a team of 1 at a large company for
example, where they can’t ask a mentor for advice.


So, we’ve got two leading lights of the industry to answer
crowdsourced questions from the conversation design community! We
have Rebecca Evanhoe, who is an experienced conversation designer
and co-author of Conversations With Things (which is hands-down
one of the best CxD books), and we have Wally Brill, who has been
at the coalface of conversation design at companies like Nuance
and Google.


So, consider this to be the mentoring session you always wanted
but could never arrange. When else are you going to get advice
from Rebecca Evanhoe and Wally Brill, answering the specific
questions that many conversation designers are struggling with,
right now? 


Get yourself a warm beverage and tune in.





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