Dear Coach Pony: All of Your Refund Questions Answered!

At some point in your coaching business, someone is going to ask
you for a refund.


This season on the Coach Pony Podcast, dating coach Bobbi Palmer,
of Date Like a Grownup and I are here to help by answering your
burning questions about your coaching business, so you can get
more clients and get paid to coach! Also, we have a Bridgerton
audio theme this season, so enjoy!


Refunds can be a tricky and uncomfortable situation. But today,
Bobbi and I are giving you our best advice for how to handle
these requests with integrity, so you can best serve your clients
and your business.


Listen to the full episode to hear about:


Why there is no right answer for refund requests

Why having a solid intake process and clear contracts can
help you avoid refund requests to begin with

How Bobbi handled two very different refund requests

Two pieces of homework to make handling refunds easier



To learn more about Bobbi Palmer:


Date Like a Grownup



To learn more about Christie Mims:


Coach Pony

Instagram @christiecoachpony

Build A Real Business



If you have some chocolate worth reviewing on the show, we are
easily bribed! 


Email us at hello@coachpony.com with your recommendation or if
you want to send us something to try!