The Customer Experience Show

The Customer Experience Show

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Navigate Cultural Changes with Ease with Sarah Quinn, VP of Global AI/Digital/CX Sales at TELUS International Download
vor 3 Jahren

Navigate Cultural Changes with Ease with Sarah Quinn, VP of Global AI/Digital/CX Sales at TELUS International

The Importance of a Building a Meaningful Customer Relationship with Customers with Martha Boudreau, the Chief Communications and Marketing Officer at AARP Download
vor 3 Jahren

The Importance of a Building a Meaningful Customer Relationship with Customers with Martha Boudreau, the Chief Communications and Marketing Officer at AARP

Elevate CX with a Human-Centered Approach with Lee Becker, SVP and GM, Public Sector at Medallia Download
vor 3 Jahren

Elevate CX with a Human-Centered Approach with Lee Becker, SVP and GM, Public Sector at Medallia

Refreshing your CX with Scott Finlow, CMO for the PepsiCo Foodservice Division Download
vor 3 Jahren

Refreshing your CX with Scott Finlow, CMO for the PepsiCo Foodservice Division

A Delightfully Simple Customer Experience with Carol Carpenter, CMO at VMWare Download
vor 3 Jahren

A Delightfully Simple Customer Experience with Carol Carpenter, CMO at VMWare

CX as Your Sacred Duty with John Boerstler, CXO at the U.S. Department of Veterans’ Affairs Download
vor 4 Jahren

CX as Your Sacred Duty with John Boerstler, CXO at the U.S. Department of Veterans’ Affairs

Digital Access for All with Howard Pyle, Founder of ExperienceFutures.org Download
vor 4 Jahren

Digital Access for All with Howard Pyle, Founder of ExperienceFutures.org

The Wide Open Road to CX Transformation with Kristi Langdon, Head of the Customer Experience Team at Daimler Trucks North America Download
vor 4 Jahren

The Wide Open Road to CX Transformation with Kristi Langdon, Head of the Customer Experience Team at Daimler Trucks North America

Convincing Customers to Take the Plunge into New Tech with Toby Thorne, Head of Customer Care at bp pulse Download
vor 4 Jahren

Convincing Customers to Take the Plunge into New Tech with Toby Thorne, Head of Customer Care at bp pulse

Creating a Moment of Joy with David Duncan, Owner & CEO of Silver Oak Cellars and Andrea Robinson, Master Sommelier Download
vor 4 Jahren

Creating a Moment of Joy with David Duncan, Owner & CEO of Silver Oak Cellars and Andrea Robinson, Master Sommelier

Setting CX as Your North Star with Paul Papas, Global Managing Partner of IBM’s Business Transformation Services Download
vor 4 Jahren

Setting CX as Your North Star with Paul Papas, Global Managing Partner of IBM’s Business Transformation Services

Designing CX for Every User with Jennifer Lang, VP of Customer Experience, Innovation & Insights at TD Bank Download
vor 4 Jahren

Designing CX for Every User with Jennifer Lang, VP of Customer Experience, Innovation & Insights at TD Bank

Why CX is Here to Stay with Jennifer Zamora, Senior Director of Global Customer Experience & Commercial Excellence at Dow Download
vor 4 Jahren

Why CX is Here to Stay with Jennifer Zamora, Senior Director of Global Customer Experience & Commercial Excellence at Dow

Personalizing the Customer Experience by Providing Choice with Holly O’Neill, Chief Client Care Executive at Bank of America Download
vor 4 Jahren

Personalizing the Customer Experience by Providing Choice with Holly O’Neill, Chief Client Care Executive at Bank of America

Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting Download
vor 4 Jahren

Getting Customer-Obsessed with Janelle Estes, Chief Insights Officer at UserTesting

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