AI Business Podcast

Sharon Mandell CIO at Juniper Networks joins the AI Business Podcast to discuss how the networking firm is using generative AI.

Ebru Binboga, director of data AI and automation for United Kingdom and Ireland at IBM technology sales, joins the AI Business Podcast to discuss Watson X, IBM's groundbreaking generative AI enterprise platform.

Philippe Rambach joins AI Business Editor Deborah Yao to discuss how Schneider Electric uses AI to meet its sustainability goals and also helps its customers meet theirs. He shares his views on generative AI as well and explains why he believes it is a niche capability for companies, at least for now.

Customer experience (CX) has emerged as one of the early beneficiaries of the AI boom. From real-time agent guidance to chatbots that can resolve customer needs through human-like conversation, the benefits of AI for CX done right are not just theoretical, they’re happening right now. Join Catherine Forino (Sr. Product Marketing Manager, NICE) and Sean Rothwell (Director, Marketing, Digital Solutions CX, NICE) as they answer questions about AI’s role in reshaping customer experiences.