Reshaping Customer Experiences with AI

Customer experience (CX) has emerged as one of the early
beneficiaries of the AI boom. From real-time agent guidance to
chatbots that can resolve customer needs through human-like
conversation, the benefits of AI for CX done right are not just
theoretical, they’re happening right now. Join Catherine
Forino (Sr. Product Marketing Manager, NICE) and
Sean Rothwell (Director, Marketing, Digital
Solutions CX, NICE) as they answer questions about AI’s role
in reshaping customer experiences.