#123 - Win customers like the world depends on it - Jan Rabe, Wechselpilot

Change is hard. Getting someone else to change is even harder. So
how can you convince someone to become your customer when it
really matters? Jan Rabe, co-founder and CEO of of three
companies - Wechselpilot, RABOT Energy & RABOT Charge - knows
how to persuade us to do the right thing. Most notably,
Wechselpilot is a thriving German start-up that makes switching
electricity and gas contracts easy for private households. All
three of his start-ups share a mission: to convince us consumers
to switch to renewable energy sources. Jan’s personal mission:
Make Change Possible.


Jan also knows how to keep customers happy, with Wechselpilot
winning the German Service Award in 2020.


Tune in and find out all about


What trigger points you need to focus on to position yourself as
the premium service provider (and get more customers)


How to create trust to win customers


How to finance and manage three companies at the same time


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If you have questions, or if you are a CEO with communications
advice and would like to be featured on the podcast, please
connect with Oliver Aust and Lena Carlson on LinkedIn.


Thank you for listening!