Why I’d Rather Do Business in China Than Britain

EP 391 - This week we are joined by Toby Burns, immersive events
pioneer and the man behind Silent Disco.


He has some quite spicy things to say about how the UK treats
entrepreneurship and flags an innovation that he would love to
see the UK copy from China.


Yep, we should copy China.


You’ll have to listen in to find out how and why. But you will
also get some real nuggets of business wisdom (in handy catch
phrases). Such as “innovate or evaporate”, “diversify or die”.


Most importantly, if you want to create continued success you
need to create a great customer experience at every touchpoint.


Let us know what you think in the comments.


*For Apple Podcast chapters, access them from the menu in the
bottom right corner of your player*


00:00 BWB with Toby Burns


01:16 Andy's intro to Toby


01:58 The Silent Disco Business Model


03:57 Toby's Early Career and Family Business


07:02 Customer Service and Business Philosophy


14:16 Property Investments and Business Strategy


16:55 Innovations and Future Plans


30:16 The Turning Point: Scaling a Business


31:01 Innovating in the Entertainment Industry


32:52 Customer Service and Business Processes


39:14 The Impact of Taxes on Business


48:11 Navigating the COVID-19 Crisis


54:15 Advice for Young Entrepreneurs


01:03:12 Toby's Ultimate Party Line-Up


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