Revenue Cycle Optimized: How Chesapeake Medical Imaging Cut Processing Time from Days to Hours

From Paper to Patient-Ready – How Chesapeake Medical Imaging Cut
Processing Time from Days to Hours Manual faxes. Delayed
scheduling. Lost visibility. These were everyday struggles for
Chesapeake Medical Imaging (CMI) before 2021—until they replaced
their paper-based workflows with a fully integrated, real-time
solution connecting their RIS, referring providers, and a
streamlined prior authorization engine. In this live panel, we’ll
hear how CMI’s operations team tackled inefficiencies head-on,
partnered with ScriptSender and Infinx, and built a
technology-driven process that now supports 40% electronic order
intake, same-day patient contact, and 20% growth in volume—without
additional staffing. CMI leadership will share lessons learned,
pitfalls avoided, and what they’d do differently if they had to do
it again. Whether you’re still fax-based or knee-deep in
modernization, this conversation will offer real-world strategies
for reclaiming your team’s time, improving patient access, and
boosting referral satisfaction. Find all of our network podcasts on
your favorite podcast platforms and be sure to subscribe and like
us. Learn more at www.healthcarenowradio.com/listen/