Revenue Cycle Optimized: Lab Revolution in the Age of AI and Access

Lab Revolution In The Age Of AI And Access How do today’s
diagnostic laboratories grow, stay compliant, and remain profitable
while facing staffing shortages, payer complexity, and soaring
demand for advanced testing? On this special episode, they sit down
with Ashish Dua, President and Co-Founder of Glidian, a company
recently welcomed into the Infinx family. With deep expertise in
laboratory workflows and prior authorization automation, Ashish
shares how Glidian is helping labs—from scrappy startups to
academic medical centers—scale faster, reduce overhead, and win
physician loyalty by solving access barriers. The conversation
explores how AI is transforming lab revenue cycle operations, not
just by removing administrative burden, but by enabling entirely
new workflows—such as acting as prior auth agents for physicians
and training algorithms to interpret analog responses from payers.
We’ll also discuss how shifting the burden of prior authorization
from providers to labs is creating a new dynamic where labs can
move from being cost centers to true revenue drivers. Ashish brings
perspective from working with labs that perform high-volume
molecular diagnostics, including non-invasive prenatal testing
(NIPT) and hereditary cancer screenings like BRCA1/2, offering a
timely view into what it really takes to operate a modern,
financially sustainable lab in 2025. Find all of our network
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