HealthLaw HotSpot: TCPA Compliance in Healthcare: Avoiding Costly Mistakes

Ericka Adler is joined by Roetzel shareholder Marc Kallish to
unpack the hidden legal risks healthcare professionals face under
the Telephone Consumer Protection Act (TCPA). They explore how
common communication methods like texts, emails, and calls can
trigger costly violations, even when used with good intentions. The
episode covers what the TCPA is and how it applies to healthcare
communications, the importance of patient consent and opt-out
mechanisms, what qualifies as a “healthcare exemption” under the
law, real-world examples of class action lawsuits and how they
escalate, and why insurance often doesn’t cover TCPA violations.
Tune in to learn how to protect your organization and avoid costly
legal consequences that can quickly escalate if left unchecked.
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