Digital Health Talks: Beyond the Hype On How Ambient AI is Transforming Clinical Care

Beyond the Hype: How Ambient AI is Transforming Clinical Care with
Dr. Tom Kelly of Heidi Health Join Megan Antonelli and Dr. Tom
Kelly, co-founder of Heidi Health, as he brings a unique
perspective to healthcare AI. He's a vascular surgery trainee
turned founder who experienced firsthand the crushing
administrative burden that keeps clinicians from truly connecting
with their patients. With Heidi Health now serving over 500,000
clinicians and processing more than 2 million patient visits per
week, Tom shares the fascinating journey from frustrated doctor to
AI innovator. We dive deep into the reality versus the hype of
ambient AI adoption, why clinician-first design trumps seamless
integration, and the critical difference between tools that doctors
tolerate and tools they actually love. From the nuances of
personalization at the sentence level to envisioning an AI care
partner that handles follow-ups and coordinates care, this
conversation reveals what it truly takes to build healthcare
technology that makes medicine more human—not less. Find all of our
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