Inside Monument Health’s Workday Journey to Smarter Care | Cloud Wars Live

Brad Haupt, Vice President of Supply Chain at Monument Health,
joins Bob Evans at Workday Rising to discuss how the health
system is modernizing operations through Workday’s unified
platform. He shares how consolidating 17 systems into Workday
created a single source of truth for finance, HR, and supply
chain data. By pairing data intelligence with a culture of
innovation, Monument Health is transforming supply chain
management from a behind-the-scenes function into a strategic
driver of better healthcare experiences.


AI and the New Healthcare Supply Chain


The Big Themes:



Monument Health’s Unique Challenges and
Resilience: Located in remote western South Dakota,
Monument Health faces the dual challenges of geographic
isolation and sudden population surges during events like the
Sturgis Motorcycle Rally. Haupt described how this environment
demands both meticulous planning and quick adaptability. The
annual influx of visitors, tripling the local population, acts
as a stress test for supply chain agility. These experiences
have honed the team’s crisis management skills.


Linking Supply Chain Excellence to Patient
Outcomes: Perhaps the most profound shift at Monument
Health is redefining supply chain success through the “value
equation”: patient, physician, and caregiver experiences and
outcomes divided by cost. Haupt rejects the traditional view of
supply chain as purely cost-focused. Sometimes the higher-cost
item delivers greater patient value, improving safety or
recovery time. By connecting financial, supply, and clinical
data, Workday allows leaders to quantify this relationship.


AI and Automation Redefining Contract
Management: Haupt discussed Workday’s integration of
Evisort for contract lifecycle management as a game changer.
Currently, supply contracts can take eight to twenty-four hours
of total work spread over weeks. With AI-assisted redlining and
learning-based automation, the process could be reduced to
seconds. The system will eventually learn from user edits,
producing increasingly personalized and accurate suggestions.
Haupt sees this as freeing supply chain professionals from
time-consuming legal reviews to focus on high-value work.



The Big Quote: “I think we're monitoring over 2,000 items that
are back-ordered or shipping delays coming from overseas, or
manufactured delays. So, we have to constantly communicate with
the physician so they don't go into a procedure and think, I've
got it all planned out in my brain, and then they say, 'Hand me a
12 French ...,' and they don't have one, and they've got to
change their whole treatment plan. So, that communication is
really key. Workday has helped us really automate some of that."


More from Brad Haupt and Workday:


Connect with Brad on LinkedIn or learn more about
Workday and healthcare.


Visit Cloud Wars for more.