Microsoft Empowers Business Users with Copilot Agents for App Creation and Workflow Automation

In today's Cloud Wars Minute, I unpack how Microsoft is
empowering business users with new Copilot agents that simplify
app creation and workflow automation — no coding needed.


Highlights


00:11 — Microsoft has launched a series of new
agents for Microsoft 365 Copilot customers in the Frontier
Program: App Builder and Workflows, designed to accelerate the
creation of AI-driven apps and workflows. These agents make it
incredibly easy for general business users to utilize natural
language in order to create apps, workflows, and even additional
agents.


00:46 — The Workflows agent allows users to
automate tasks such as email, mail apps, and calendar management
across Outlook, Teams, SharePoint, Planner, and other services
like Approvals. Steps of the automation are displayed in real
time and follow the same Copilot conversation, making it easy to
add more or edit existing workflow steps.


01:24 — In a blog post, Charles Lamanna,
President of Business and Industry Copilot at Microsoft, outlined
a use case for these new agents: "Imagine you're preparing for a
product launch with a few multi-turn interactions. Create an app
for a product launch process where teams can track launch
milestones, assign tasks, and view campaign progress in a
dashboard."


01:37 — "Send a Teams update every Monday with
upcoming launch deadlines and key tasks from Planner. Post
reminders for approval deadlines in Teams channels. Build an
agent that answers product launch questions like: “What’s the
next milestone?”, “How do I submit creative assets?”, or “When is
the launch event?”, using SharePoint resources and Teams
conversations."


02:08 — Regarding Microsoft's strategy for
Copilot: step one involved integrating Copilot everywhere to
ensure easy access and increasing familiarity. Step two was the
launch of Copilot Studio Lite, which allows any user to build
agents easily. Now, step three is focusing on finding the
off-the-shelf agents available to make complex tasks such as app
development and workflow automation seamless.


Visit Cloud Wars for more.