Salesforce Leverages Agentic AI + Data Cloud to Move Beyond CRM

In today's Cloud Wars Minute, I talk about recent announcements
from Salesforce's Dreamforce event as well as the company's move
into new territories.


Highlights


00:15 — At Salesforce's Dreamforce, Marc Benioff
described the event as the biggest one ever. Dreamforce
highlighted product announcements, particularly around the
Agentforce AI platform, and expanded partnerships.


00:30 — One of the most intereseting pieces of
this was the new reality of agentic AI with Agentforce and the
rise of Salesforce Data Cloud giving the company the opportunity
to move beyond the traditional boundaries of CRM into other
industries, including supply chain. It's very clear that
Salesforce is looking to expand its territory.


01:21 — In his keynote, Marc Benioff talked
about big customers, including Dell. The customer company had
been facing major challenges and turned to Salesforce to
overcome, modernize, and incorporate more automation and
intelligence to make better decisions. So, Dell has been working
with Salesforce Supply Chain which came through the acquistion of
Regrello.


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