Preview: Driving a Culture of Accountability: Transforming Patient Safety with KaiNexus and Our Lady of the Lake

In this special preview episode, Mark Graban is joined by Lindsey
Booty, Supervisor of Performance Improvement at Our Lady of the
Lake Regional Medical Center in Baton Rouge, Louisiana.


Register for the webinar


Lindsey shares how their team has built a culture of high
reliability and accountability by combining weekly patient safety
rounding with the powerful capabilities of KaiNexus—including
weighted scoring and the SAFER Matrix.


You’ll learn how they:




Close the loop on safety concerns raised by frontline staff




Engage leadership in weekly visibility and action




Use technology to drive transparency and accountability




Align improvement methodology, leadership behaviors, and
digital tools




This story is rooted in healthcare but packed with lessons for
any industry focused on continuous improvement, safety, and
culture change.


️ Want to hear more? Join us for the full webinar on
April 15 at 1:00 pm ET:
Register here





Can’t attend live? Register anyway and get access to the
recording afterward.


#PatientSafety #ContinuousImprovement #KaiNexus
#LeanHealthcare #ZeroHarm #AccountabilityCulture
#LeadershipDevelopment #ImprovementCulture #LeanLeadership
#HighReliability