Embedding Lasting Change within Ambulance Services with Carl Betts

In this episode, we dive into a critical challenge: how to embed
meaningful, lasting change within ambulance services. With
increasing demand, stretched resources, and ongoing operational
pressures, creating improvements that truly stick is no easy
task.


To unpack this, I’m joined by Carl Betts, an expert in quality
improvement, leadership, and change management within the
ambulance sector. Carl has been instrumental in transforming
clinical practices, enhancing patient care, and fostering a
culture of continuous improvement at Yorkshire Ambulance Service
and beyond. Aspects we cover in the episode include:


The challenges of implementing change in high-pressure
environments


Engaging frontline staff to drive meaningful improvements.


Moving beyond short-term fixes to create sustainable change.


Overcoming resistance to change and managing change fatigue.


The role of innovation and technology in shaping the future of
pre-hospital care.