EP462: Dr. Angela Jackson - Why Employee Well-Being Drives Productivity & Profitability

“I remember being on Zoom and we saw our colleagues'
children, people got personal and talked about the health
challenges they were dealing with or that a family member was
dealing with. I saw leaders and bosses having to have that same
transparency. It was human to human. Since the workplace has
evolved, employees are expecting that same transparency. They're
expecting the same collaboration. And what they want specifically
for the next generation of workers is the ability to contribute
meaningfully to the decisions that impact their
work.”
-Dr. Angela Jackson
Dr. Angela Jackson, founder of Future Forward
Strategies and author of The Win-Win Workplace, shares how
investing in employee well-being can boost productivity,
profitability, and retention. She explains why traditional
top-down management no longer works and how small businesses can
create thriving workplaces by listening to employees and offering
flexibility.

In this interview, you'll learn:



Why empowering employees leads to 23% higher
profitability


How small businesses can compete with larger firms by
offering flexibility


How to measure the ROI of employee engagement



To learn more about Angela, click here.


Connect with her on LinkedIn.


To order her book, The Win-Win Workplace, visit this
link. 


Time Stamp


02:00 - Dr. Angela Jackson and her background
04:50 - Career journey and inspiration behind The Win-Win
Workplace
04:51 - Research on aligning employee well-being with business
success
08:39 - Why top-down decision-making is outdated
13:59 - The importance of flexibility in modern workplaces
19:01 - Small bookkeeping firm example of flexible work
policies
24:01 - Offering meaningful benefits to boost retention
29:01 - Addressing benefit abuse and tracking productivity
33:01 - Key employee metrics and how to access the book