Sp Ep Ian Summers & Melody Miller: Why the people side of change is always the most challenging

Today’s episode is packed full of really practical insights
because this one is all about making things happen. So often in
our sector we can very clearly see the change we have to make or
the new system we have to adopt to be able to improve the way we
do things, but we find it really hard  to achieve final
implementation.


It’s as if the green pastures are right in front of us,
tantalisingly in view, but there is a steep ravine that we have
to cross to get there. As Ian Summers (Pictured, Top), who has
been helping his employers and clients implement major change
projects all his long career notes in this podcast, it’s
incredibly common that the change management side of a project is
overlooked or underestimated. And even if the systems are ready,
are the people in the business really ready to start using them
with confidence? This kind of skill is a very specialist one and
its very specific to each industry. That’s why it is great to
have insurance change management specialist Melody Miller
(Pictured, bottom) on the show. Melody is an Executive Director
at Sea Change London, which is a member of AdvantageGo’s
ecosystem and is an expert in getting complex, time-sensitive and
often existential mega change projects over the line. In this
podcast we dissect the major changes facing players in the London
and International insurance markets. Ian and Melody are on
excellent form and do a great job of simplifying often
complicated ideas so that laypeople like you and me can
understand them. So, if you want to learn how to handle change
better and get an expert feel for where difficult market-wide
projects including the transformational but mission-critical
Blueprint Two might be headed in 2025, I can highly recommend a
listen. LINKS: We thank our sponsor AdvantageGo:
https://www.advantagego.com https://www.seachangelondon.com