Ep245 Lucy Clarke: Sleeves Rolled Up

Today’s guest is making a return to the show after a three-year
gap. That’s way too long for me because the last time she was on
the podcast she made such a strong impression that I described
her as a dream interviewee. But there are good reasons for the
gap – not least a year’s gardening leave as she moved to take on
one of the biggest jobs in broking. Luckily for all of us Lucy
Clarke, President of Risk and Broking at WTW is back on the show.
She’s still the dream interviewee and given her important new
role and Willis’s re-stated ambitions to restore the sheen to
this historical jewel in the global broking crown, she’s more of
a dream guest than ever. This podcast doesn’t disappoint. In this
interview I found Lucy on top form, fully established in her new
role and clearly revelling in the task in hand. Here we unpick
all of Willis’s strategy, from it’s ambitious return to
reinsurance to its audacious digital broking initiatives, and we
put all this in the wider context of Lucy’s extraordinarily broad
view of the market’s ebbs and flows as well as its permanent
structural changes and external opportunities and threats, such
as those presented by AI Nothing was off the menu and with Lucy
what you see is what you get – her drive and passion are always
on display. Here’s someone with their sleeves rolled up and
clearly enjoying a dream job scenario unfolding in front of them.
LINKS: We thank our naming sponsor AdvantageGo:
https://www.advantagego.com We also thank audio
advertiser, The Insurance Network (TIN), organiser of
the highly-successful TINtech events series
and Data Jam. www.tin.events