Leading vs. Listening

This episode was inspired by a VERY spirited conversation we
recently had, centered around a particular play and whether it
would be a good choice for a future season. This debate required
us to evaluate our relationship with our audiences - how do we
meet them where they are, and how do we bring them along with
challenging material while creating a welcoming and
community-centered environment? As theaters across the country
work toward building new audiences, what's the best balance
between leading and listening?