Voices of Self Funding: Michelle Bounce, VP of Business Transformation, VBA

Michelle Bounce, VP of Business Transformation, VBA Care navigation
programs are incredibly valuable in delivering a great experience
for patients and significantly lower costs for employers. But why
aren’t they the norm? Tune into this episode as our guest, Michelle
Bounce, VP of Business Transformation, VBA, describes a
life-changing personal encounter with our healthcare system, where
she lost her child and faced the cold and impersonal healthcare
system. And through this chilling experience, it has forever shaped
and guided her desire to improve healthcare for all through an
empathic care navigation model that treats the “human side of
healthcare.” Michelle guides us through how TPAs can effectively
turn care management on its head by simply “doing the right thing”
and the cost savings follow suit. Find all of our network podcasts
on your favorite podcast platforms and be sure to subscribe and
like us. Learn more at www.healthcarenowradio.com/listen