Cost of failure gets very high at scale | Bradford Stroh - Co-CEO & Co-Founder, Achieve | Ep. 38

Brad Stroh is the Co-CEO and Co-Founder of Achieve (formerly
Bills.com), a digital personal finance platform that has helped
over 1.5 million people and resolved billions of dollars in debt,
as well as providing billions in loans. Brad has an extensive
background in private equity and venture capital, with a focus on
creating scalable financial solutions.


In this episode, Matt and Brad discuss the regulatory challenges
faced by fintech startups and how innovation and agility within
organizations can pave the way for scalable growth. They also
discuss emerging fintech trends, the role of AI and machine
learning in personalizing customer experiences, and how to
approach building a liability management platform.
Key Takeaways:

Next Gen of Fintech - Emerging fintech trends, including the
role of AI and ML in personal finance

Consumer Finance / Cost of Scale - Challenges and strategies
of navigating regulatory processes

Scaling for Adaptability- The importance of keeping
innovation, efficiency, and agility top of mind as you scale

Building a Successful Team - The importance of aligning team
incentives, collaboration, and a customer-first focus



Chapters


0:01        Achieve's journey: From founding
to financial          empowerment


3:38       Bootstrapping success and navigating
private equity challenges


8:24        Building a liability management
platform for consumer debt


11:53       From idea to scale: building a fintech
business


18:43      Navigating regulatory challenges and
opportunities in fintech


28:10      Achieve's unique approach to consumer
debt              management


36:37      Overcoming financial stress through
empathy and digital tools


40:12       Fostering innovation and agility in
large organizations


48:31       Balancing team harmony and performance
in organizations


 


Link to Podcast Transcript