#22 Automation Talk - The human-first approach to automation with Caroline Heide

Today Louise welcomes Caroline Heide, Senior Program Manager
Robotic Process Automation at Levi Strauss & Co. Caro shares
with us why effective change management makes any automation
initiative a success, what tools are needed to achieve this, and
why change must always go hand in hand with company culture.


Caro is also a proponent of the human-first approach. Every
technology, strategy, and change should put people first. This is
the only way to overcome the many challenges she has shared with
us successfully.


Have fun listening.


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