Joshua Greenbaum: Customer Success is the Vendor’s Responsibility

Josh Greenbaum is an industry analyst and consultant who’s been
following the enterprise software market for 30 years. Join Bob
Evans as they discuss how tech companies have to stop showing how
pretty their underwear is, and how vendors are selling product
the way they build it; not how it is consumed. Josh also
discusses his passion project, the U.S. Vote Foundation.
(https://www.usvotefoundation.org/)


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