ServiceNow’s Strategy

Here’s my conversation with ServiceNow Chief Innovation Officer
Dave Wright, the latest episode of “Cloud Wars Top 10 Executive
Insights.” As the tech companies in our Cloud Wars Top 10
rankings drive transformation not just in individual corporations
but also in entire global industries, it’s essential for business
executives to understand the strategic intentions of each of
these vendors. That’s what this new limited series is all about.


Episode 5: ServiceNow


I sat down with Dave Wright, who is the Chief Innovation Officer
at ServiceNow. In this episode, Dave discusses ServiceNow’s
particular approach to keeping companies both as relevant and as
agile as possible. We also talk trends in digital transformation,
tectonic shifts in ways of working, and enterprise-wide workflows
that mirror seamless customer experiences. And Dave shares some
examples of ServiceNow’s “systems of action,” including how
partners like Deloitte get creative not just in systems
implementation – but also in building their own world-shaping
applications.


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