Data Culture: “In God we trust, all others bring data”

The Big Themes:


The industrial sector realizes customer service is not
enough—customer experience is the new priority.

Everybody codes: some business executives are finding that a
base level of coding expertise is helpful in steering digital
strategy. 

Data literacy is rising across all job functions – being able
to manipulate and analyze data is becoming a core competence.

Where data makes a difference: today, only one in 10
molecules developed by the pharmaceutical industry ever make it
out of clinical trials and into the marketplace.

It's a wasted opportunity for online learning to be nothing
more than a video image of a professor lecturing away. (Tony was
raised by academics so he is a huge fan of higher education.)



 


The Big Quote:


“Apple is one of the most valuable manufacturers in the world,
and so are Microsoft, Google, and Amazon.”


 


This episode was brought to you by BMC Software


 


 


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