Good, Fast, or Cheap – You Can Pick Only Two | Tinder on Customers

The Big Themes: • Good, fast, or cheap – you can only pick two:
Don’t shortchange your project results by not investing enough in
user training and adoption activities. • Garbage in – garbage out:
There’s a reason you’re changing systems, and it’s easy to think
that a new user interface will make it easy to clean up old
information. Not so! • Pick the best team: Make sure that the team
you meet in the sales process is the same team that will stay with
you during implementation. • Big bang rarely works: The big-bang
approach results in an implementation that has a positive and
lasting impact. Most customers wish they’d been more patient and
measured with the schedule. The Big Quote: “The partner is really
the one that is going to help make or break the success of the
software that you purchased.” This episode is brought to you by BMC
Software Visit Cloud Wars for more.