Oracle Transformed with the Cloud—It Can Help You Do the Same | EVP Doug Kehring | Cloud Wars Live

Oracle Transformed with the Cloud—It Can Help You Do the Same | EVP Doug Kehring | Cloud Wars Live

Oracle has been undergoing what EVP of Corporate Operations Doug Kehring describes as a shift to a services-based business that has changed how Oracle approaches customer relationships, internal training programs, and more. What has not changed, Doug says
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vor 3 Jahren

The Big Themes:
• Oracle runs its end-to-end business on Oracle Cloud, which Doug
says enables them to deliver improved experiences to customers
and its own employees.
• The key outcome of the shift to a services-based business: As a
cloud provider, Oracle’s culture has become one where everyone is
expected to ask, ‘how can I help?’
• Doug is focused on removing friction points between the
customer and achieving business value. For example, today, about
90% of Oracle’s customer contracts are executed through a
fully-automated system, giving customers quicker access to its
cloud services and a path to faster business outcomes.


Doug says it’s critical to have a “Relentless focus on
continuously evaluating how you’re doing.” He emphasizes that
transformation is never finished, and Oracle’s own cloud journey
has given its people unique insight into customers’ challenges
that they can use to help other companies achieve the same.


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This episode is brought to you by Oracle.


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