Change Agility, the Secret Key to Digital Transformation Success | Tinder on Customers | Cloud Wars Live

Episode 20


The Big Themes:


Change management and change agility are often overlooked:
Raven Intelligence research shows that customers' most frequent
regret after completing digital transformation projects is that
they didn't dedicate enough time and resources to change
management processes.

The Six Es of Operationalizing Change: From a presentation by
Josh Bersin, these six steps are absolutely essential to change
management, Bonnie says.

Change agility: With how fast technology evolves, change
management is always an ongoing project, so companies need to
commit to cultivating a culture within their organization that is
change-agile.



The Big Quote: "It's not just an idea, it's something that you
need to budget for during a digital transformation. It's sort of
a box that you need to sort of put around all of these things.
And I will tell you, it's not a cheap box."


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This episode is sponsored by BMC Software.


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