Oracle Summit Takeaways | Tinder on Customers
“Tinder on Customers” is the monthly Cloud Wars Live podcast series
featuring Bonnie Tinder. Bonnie is the founder and CEO of Raven
Intel, an independent B2B peer review site that amplifies the voice
of the customer. She focuses on software customers, con
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Episode 29 | Key Takeaways from Oracle Summits, Customers,
Partners
The Big Themes:
Bonnie's lens: When attending analyst events, Bonnie looks
for the impact that products and related announcements have on
customer experience, and how the technology or software is, or
can be, implemented.
Market demands for customers: As of late, customers are
focused on hiring faster, more effectively, and controlling the
cost of labor forces. "That's really top of mind for the entire
industry," says Bonnie, in addition to modeling data, demand
planning, and supply chain flexibility.
Oracle's area of focus: Oracle is both an application and an
infrastructure platform, which is one of its competitive
strengths. Oracle demonstrates its ability to help customers
unify the products it offers in the Oracle suite to engage
customers more effectively than individual point solutions.
The Big Quote: "While Oracle is still very much a technology
company, selling software, their delivery model is moving more
toward a consumable services type, repetitive business than it
is, you know, the singular software installs of the past. And we
saw in some of the, you know, the new product theories and new
service bundles that they're proposing in the future, you know,
that sort of shift happening. So, you know, I think that that was
a really interesting way to kick off the day, sort of the level
set things. And, you know, the things that they said, are top of
mind for their customers that they're solving for, through their
product lines are things like inflation and cost of living,
right, this idea of cashflow. Number two, staffing shortages and
the cost of labor. That's enormous."
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