Road to Oracle CloudWorld: AI Innovations and Customer-Centric Focus with Steve Miranda

Road to Oracle CloudWorld | CloudWorld Preview


 


The Big Themes


AI capabilities: Customers will receive over 50 artificial
intelligence (AI) use cases in Oracle applications including
customer experience (CX), human capital management (HCM), and
finance. AI can improve business processes and decision-making.
Data quality and security are important for effective AI
implementation.

Business processes flow: Technology and business processes
are evolving, shifting from traditional distinctions between
front office and back office to a more integrated, end-to-end
approach.

What today’s talent wants: Employees not only seek job
satisfaction but also expect opportunities for personal and
career growth. Oracle recognizes this and has innovated within
its HCM applications to meet these expectations.



The Big Quote: “The employee base that’s coming in now . . . not
only want to be happy, but their expectations as far as the
company’s investment in terms of their own career growth and
their own personal growth is just increasing . . . and between
Oracle ME, Oracle Grow, and Celebrate within our HCM
applications, while we do core HR and core payroll and core
benefits, that’s where the innovation has been.”


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