Industry Convergence, CX, and the Digital Revolution with Sven Denecken | Cloud Wars Live

What's Next for Industries


The Big Themes:


Industry convergence: Industry convergence is the reshaping
of traditional value chains as well as business processes and
models as different sectors integrate horizontally and
vertically, creating new markets and revenue streams. SAP plays a
pivotal role in industry convergence by helping businesses across
25 industries navigate and capitalize on the changing landscape.

Integrated artificial intelligence (AI), better automation:
From predictive planning in retail to enhancing safety in
manufacturing, AI will help automate critical functions,
improving efficiency. Automation must move beyond compression and
focus on transforming processes.

Data ecosystems: Data ecosystems take center stage. In the
future, ERP will evolve into a networked system leveraging
diverse data ecosystems and semantics. The emphasis is on
managing these ecosystems collaboratively across industries, for
seamless access and exchange of data.




The Big Quote: "The industries customers operate in define their
core business. So their core business really has an industry
spin. But with industry convergence now coming to the
forefront,[it's] reshaping nearly every industry. It is also
blurring a little bit the traditional value chains that we are
used to . . . It's the integration of technologies, business
processes, and also business models."


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